Online gambling firm 888 hit with record £7.8m penalty
Thursday, August 31, 2017
Online gambling firm 888 hit with record £7.8m penalty
888.com claims that “significant flaws” allowed seven thousand customers to gamble away £3,500,000 after they'd self-excluded from the online gambling giant.
The Gambling Commission said there were “significant flaws” in the firm's social responsibility processes. The regulator highlighted a technical failure which meant 7,000 customers who had chosen to bar themselves from their 888 accounts were still able to gamble. Another customer bet more than £1.3m over 13 months before he was identified as having a problem.
888 said it had been working co-operatively with the regulator throughout the review, resulting in the voluntary settlement, adding it was “committed to providing players with a responsible as well as enjoyable gaming experience”.
Sarah Harrison, chief executive at the Gambling Commission, said the penalty would ensure that “lessons are learnt”.
Part of the penalty package will be used to repay £3.5m in deposits made by the customers who had self-excluded themselves when they wanted to stop gambling. A technical flaw meant that they were still able to gamble on 888's bingo platform.
“Our requirements are that every company must provide the facility for every customer to be able to bar themselves from gambling. These 7,000 looked to do that. But 888 didn't deliver it as effectively as they should have done,” Ms Harrison told the BBC.
'Serious concerns'
The regulator also pointed to one individual case in which a customer staked more than £1.3m, including £55,000 stolen from their employer. The customer in question gambled for three to four hours a day, over 13 months, placing a large number of bets.
The Gambling Commission said “the lack of interaction with the customer, given the frequency, duration and sums of money involved in the gambling, raised serious concerns about 888's safeguarding of customers at-risk of gambling harm”.
Part of the penalty package - £62,000 - will be returned to the employer from whom money was taken.
A £7,800,000 cut in profits will almost certainly ensure 888 doesn't let such “flaws” happen again.
21 Previous Comments
This comment has been removed by a blog administrator.
By 
GudangPoker, at
6:21 pm
I take in some new stuff from it as well, a debt of gratitude is in order for sharing your data. online gaming merchant account comparison
By , at
11:27 am
When you use a genuine service, you will be able to provide instructions, share materials and choose the formatting style. Online Casinos im Test
By 
charlos john, at
1:04 pm
choi Blackjack Xóc đĩa, đánh sâm, liêng, phỏm, tiến lên
This blog is really good and it has very good content in this blog and for more further information please click this here 먹튀.
By Douchebag games, at
10:54 am
hay man great post I am searching for 토토사이트 I see your post and I can't stop me to read this post full great work do much batter in future
By Latest Ghana News, at
8:31 am
Thanks for sharing this amazing information contractors columbus ohio
By Design Your Home, at
7:01 am
Somehow I searched the Internet for gambling resources and found a great site. Now I play in the online casino https://jennycasino.com/casino/888-casino/ and I am very happy, I win big wins...
By , at
11:22 am
DuetQQ adalah Situs Poker Online Terpercaya Domino99 Yang Mudah Menang.
Info situs : https://bcz.com/duetqqsite/activity/
By duetqq.site, at
9:06 pm
Kumpulan Situs Judi BandarQ Online Terbaik, Terbesar, Terpercaya & Terpopuler Di Indonesia || https://bcz.com/listbandarqiu/activity/
By ListBandarQiu, at
12:19 am
PartaiQQ adalah Situs Poker Online Indonesia Terbaik
Promo situs PartaiQQ : Bonus Cashback 0.3% Setiap Senin -Bonus Referal 20% Seumur Hidup Minimal Deposit dan Withdraw Rp. 15.000,-
Info : https://bcz.com/partaiqqlink/activity/
By PartaiQQlink, at
1:02 am
ketika anda bermain dalam link http://185.51.35.48 dipastikan anda harus bermain dalam domino99 dimana bisa menguntungkan anda harus bermain.
By stellamonica889, at
5:51 am
I really appreciate your work which you have shared here. The article you have shared here is very informative and the points you have mentioned are very helpful. Thank you so much. slot game online singapore.
By imlanguages, at
5:25 am
ketika bermain dalam link https://partaiqq.mobi anda harus bermain dalam bandarqq dimana anda bisa mendapatkan kemenangan dengan mudah ketika bermain.
By angelvalery8899, at
11:10 pm
ketika bermain dalam permainan link http://188.114.232.104 dipastikan anda harus bermain dalam permainan dominoqq dimana ini akan menjadi yang terbaik dna luar biasa.
By duetqqclub, at
5:50 am
You've shared some excellent material about online live betting singapore. I'm grateful for this post because it contains a lot of useful information. Thank you for sharing this piece of writing.
I generally check this kind of article and I found your article which is related to my interest. Genuinely it is good and instructive information, Online Gambling Casino Malaysia Thankful to you for sharing an article like this.
By onlinegambling, at
12:54 am
I generally check this kind of article and I found your article which is related to my interest.joker slot game malaysia Genuinely it is good and instructive information. Thankful to you for sharing an article like this.